WWL provides insurance and follow-up services for any filled claim.
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FAQs Frequently Asked Questions
• The primary is market demand. Traditionally from Dec through April for imports, especially from Asia to the U.S., it is called the “slow season.” Because the retail market slows down after Christmas. However, from mid-January through early February there is an upsurge of cargo moving to beat the Chinese New Year deadline whereby factories all over China shut down for weeks. This usually keeps rates high as there is always space problems for cargo getting on vessels. From May through November this would be the “peak season” where there is a big demand for cargo moving into the U.S., so the Carriers raise the rates during this period, with the GRI (general rate increase), and PSS (peak season surcharge).
• Another factor is fuel, or what is called the Bunker Fuel factor. This is a floating surcharge that the Carriers can change when oil prices rise or fall. It is called the BAF.
• Another factor is when the Carrier has increases in costs such as when Terminal costs rise, especially with Unions, congestion problems, etc. Or when the U.S Rail costs increase for similar reasons. This is where the Carriers can add in new surcharges which have happened in the past and eventually get absorbed into the “all in” rate quoted.
• Most recently the primary reason for rate increases, was a knee jerk response to the tremendous downturn in traffic and volume as a result of the current U.S. recession since ’08. This downturn caused many carriers to lose about 50% of their previous volume and while their costs remained the same or higher, and their revenue all but disappeared, they found themselves the beginning of this year looking at an average of $500, 000,000 in losses per Carrier. So, from late ’09 until May of ’10, most Carriers put a large portion of their fleet out of commission off the coast of Singapore. Thereby creating a vessel shortage, or a false space problem. This gave them all excuse to raise their rates again, in order to salvage their businesses. This type of thing is not normal.
• Due to the economic crisis that we are passing through all of the liners and airlines are accepting only cash payment thus we are obliged to abide by their rules.
• The crisis that aroused in October 2019 followed by the blockage of most of the forwarder’s money in the banks, obliged us to allow only cash payment in order to wire to our agents abroad from FRESH ACCOUNTS.
• Payment can be wired from external accounts to our fresh accounts in LEBANON.
• Payment can be made as well to our accounts outside Lebanon.
Picking the cargo depends on the terms of shipping that was agreed on at the time of the shipment.
• If the terms are DTD (door to door), We are responsible to deliver the cargo at your premises.
• If the terms are Door to Port, client has the choice to decide with whom to deliver his cargo or he can have his own truck picking the cargo from port.
Yes, sure we do handle all kind of household’s goods, used and new. We do all kind of Professional Packing, crating and insurance. We handle personal cars shipping.